Privacy Policy

At Touched by Nature, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from https://touchedbynatures.com.

1. Information We Collect

When you visit the Site, we may automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, we collect data on the pages you view, what websites or search terms referred you, and how you interact with the site.

When you make a purchase or attempt to do so, we collect:

  • Name
  • Billing and shipping address
  • Payment information (credit card details are processed securely via third-party gateways)
  • Email address
  • Phone number

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders
  • Communicate with you about your purchase
  • Screen orders for fraud
  • Provide you with promotions, product updates, and customer support
  • Improve our website and shopping experience

3. Sharing Your Personal Information

We do not sell your personal data. We may share your information with third-party service providers to help us operate our site and fulfill your orders (e.g., payment processors, shipping companies).

We may also share your data to comply with legal obligations or to protect our rights.

4. Your Rights

If you are a resident of the European Union or certain U.S. states, you may have the right to access the personal information we hold about you, request corrections, or request deletion of your data. Please reach out to us for such requests.

5. Data Retention

We retain your personal information for our records unless and until you request its deletion. Order information is stored securely for accounting and customer service purposes.

6. Security

We follow industry-standard practices to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Our website may include links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to read their privacy policies separately.

8. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13. If we become aware of such collection, we will delete the information promptly.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Revisions will be posted on this page with an updated effective date.